from September 2017
Our new ticket machine is now live (from Sunday 30 July) this means that unfortunately our old Genie cards will not read on the new ticket machines therefore a new card scheme will be in place from the beginning of September. Any unused credit on your old cards will NOT be visible to the drivers on the new machines therefore if you send your old card to us we can transfer this onto a new card for you. These new cards will still offer the same fantastic genie discounts but with a fresh new look!
There will be 3 types of new cards:
Derby City Genie (valid in the Derby City Zone ONLY) - Available for Adults & Children (age 5-18*)
Nottingham City Genie (valid in the Nottingham City Zone ONLY) - Available for Adults & Children (age 5-18*)
Network Genie (valid on any yourbus service including Derby & Nottingham City Zones) - Available for Adults, Children (age 5-18*) & Students
Not sure which zone is best for you? View our network map here
You can find out more about the new cards here
Any refunds of balance on existing cards will have to be conducted via our office, we will transfer any remaining credit onto a new card which will then be posted out to you.
Due to a delay with our card supplier our new cards are not scheduled to arrive until the start of September however you can pick up an application form from the driver then once we recieve the cards we can pop one in the post for you. We apologise for any inconvenience caused.
How can I apply for a new card?
You can pick up an application form from our drivers or alternatively you can download a copy of the application form here
Check back for more information coming soon...
* Age range on Child tickets raised from 5-15 years to 5-18 years from 30 July 2017